Payment Policy

At my store, we aim to make the payment process clear and convenient. This policy explains the payment methods available through our online checkout, how transactions are processed, and what customers should know about charges and refunds.

Available Payment Methods

The payment options available for an order will be displayed during checkout.

Depending on availability, we may accept major credit and debit cards, including:

Visa
Mastercard
American Express
Discover
JCB
Diners Club
Maestro

Other payment methods may be offered when supported by our checkout or payment service providers.

Currency Used for Purchases

Our product prices and transactions are generally presented in U.S. dollars (USD).

If your card or bank account is maintained in another currency, your financial institution may convert the transaction into your local currency.

Any exchange-rate difference or foreign transaction fee imposed by your bank or card issuer is outside the control of my store.

Reviewing Your Purchase

Before submitting payment, customers should carefully review the checkout page.

The checkout summary may include:

Selected products
Quantities
Product prices
Discounts, when applicable
Shipping charges, if applicable
Applicable taxes
Final order total

Once payment has been submitted, changes to the order may not always be possible.

When Payment Is Collected

Payment is generally authorized or processed during checkout when an order is submitted.

An order may not enter fulfillment until the required payment authorization or processing has been successfully completed.

Payment Authorization

Your card issuer or payment provider may perform an authorization check before a transaction is completed.

A temporary authorization may appear as a pending transaction on your account.

The timing for releasing or completing an authorization is determined by the applicable financial institution or payment provider.

Payment Processing Providers

Payments may be processed through Shopify and third-party payment service providers.

These providers may independently handle payment credentials and transaction security under their own terms and privacy practices.

my store does not require customers to send complete card information through email or customer support.

Payment Information Security

Customers should never provide the following information through email or ordinary customer service messages:

Full credit or debit card numbers
Card security codes
Online banking passwords
Account passwords
Other confidential payment credentials

If you receive a suspicious request for payment information claiming to represent my store, please contact us directly using the contact information published on our website.

Declined Transactions

A payment may be declined for reasons determined by your card issuer or payment provider.

This can happen because of incorrect billing information, insufficient funds, an expired card, transaction restrictions, security checks, or other authorization issues.

If a transaction fails, please verify the information entered during checkout or contact your financial institution.

Pending Charges

In some cases, your bank or card provider may show a pending amount even if an order has not yet been finalized.

Pending transaction displays are controlled by the financial institution and may remain visible for a period of time before being completed or released.

If you have concerns about a pending transaction, your bank or card provider can provide the most specific information about its status.

Order Confirmation

After a successful purchase, an order confirmation may be sent to the email address entered during checkout.

If you believe you completed payment but did not receive an order confirmation, please contact us before submitting another order.

This can help avoid accidentally placing a duplicate order.

Incorrect Charges

If the amount charged appears different from the total displayed during checkout, please contact us promptly.

Include your order number and a description of the difference so that we can review the transaction information available to us.

Duplicate Transactions

If you believe that you have been charged more than once for the same purchase, please contact us with the relevant order information.

We will review the available records and assist with the matter where appropriate.

Fraud Prevention

Transactions may be subject to reasonable security and fraud-prevention checks.

If a transaction cannot be reasonably verified or presents a legitimate security concern, we may delay, decline, or cancel the order.

If payment has already been collected for an order that is cancelled by us, an applicable refund will generally be issued to the original payment method.

Taxes and Checkout Charges

Applicable taxes and other legally required charges may be calculated during checkout.

The final amount presented before the customer submits payment represents the applicable total shown for the order at that time.

Refunds

Approved refunds are generally sent back to the original payment method used for the transaction.

Refund eligibility and applicable return requirements are described in our Refund Policy.

We generally cannot send an approved refund to a different payment method.

Refund Processing Time

Once a refund has been issued by my store, the customer's bank or payment provider may require additional processing time.

Please allow approximately 5–10 business days after the refund is processed for the funds to appear in your account.

Actual posting times can vary between financial institutions.

Cancelled Orders

If an order is successfully cancelled after payment has been collected, the applicable amount will generally be refunded to the original payment method.

If an order has already been dispatched, cancellation may no longer be available and the customer may need to follow the applicable return procedure.

Payment Method Availability

Payment options may change from time to time due to provider availability, technical requirements, security considerations, or other operational factors.

The payment methods displayed at checkout are the options currently available for that transaction.